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Sustainable Brands, Detroit

May 22, 2017 - May 26, 2017

I’m excited to be offering a full-hour session at Sustainable Brands, featuring the innovative collaboration with WWF to address curbing the consumer demand for ivory and other wildlife products. I will also be part of a panel on having difficult conversations with several esteemed colleagues.

Here’s the session description.

Redirecting Desire: Working with the Human Mind to Accelerate Rapid Change

What underlies our desires for certain products? What is the key for shifting behaviors at scale? Can we go beyond “nudging”? The field of behavior change has been rapidly evolving over recent years. As insights from neuroscience, psychosocial research and behavioral studies are being leveraged, there is a pressing need to incorporate new, empathy-centered approaches. But what does this mean in practice, and how do we go about applying this in our own campaigns, brand strategy and engagement? Is it scalable? How do we get the right kinds of insights? This session presents how psychosocial insights are driving innovative approaches to behavior change. Drawing on the internationally recognized work of engagement strategist and researcher Dr. Renee Lertzman, and  strategic insights from the American College of Lifestyle Medicine Group, this session looks at how organizations are starting to work with desire, anxieties, ambivalence and aspiration as keys for unlocking behavior changes at scale. We will feature our World Wildlife Fund collaboration, “Redirecting Desire: Beyond Behavior Change,” an approach for targeting demand for ivory. We will also feature highlights and results from Dr. Lertzman’s research with a Republican messaging strategist, demonstrating how this approach can lead to highly successful climate change communications and messaging. Attendees will leave with an understanding of new behavior change insights, specific frameworks, and how they might be applied in a variety of industries and settings.


May 22, 2017
May 26, 2017